MSP CAT Product Support Division is organized by Parts Operation team, Service Operation team and Customer Service teams. Product Support Division provides genuine parts and services to MSP CAT customers’ equipment so that customer can perform their work faster and more efficient that give better productivity in their operation.
With MSP CAT facilities locations in major parts of the country, MSP maintain a substantial parts inventory and after sales service providing to customers as the most comprehensive support in Myanmar. With the correct stocking system, MSP CAT Product Support Division is providing service to the requirement of customer’s equipment in every situation.
MSP CAT is providing excellence customer services throughout Myanmar by Caterpillar Certified Technicians and Specialists who are operating as our technical supports.
Our field and workshop service teams equips with CAT Certified diagnostic tools and devices by supporting the best services to our customers in order to reduce equipment downtime, improving product reliability and efficiency.
Our goal is to enhance the parts and service responsiveness by providing genuine parts & service as well as the effective use of technology and people development to achieve best product support team throughout Myanmar market.
Product Link Cat® Product Link is a remote monitoring system that helps you keep track of your equipment. It's been completely redesigned and now features robust, on-machine hardware and improved communication ... see more
Equipment General Service We have always been committed to provide consistent and exceptional service by offering a wide range of services, maintenance, technical inspections and repair programs to suit the ... see more
CAT® INSPECT Cat Inspect is an easy-to-use application that allows users to download and complete inspections and include additional information such as pictures, comments, and ratings. With machine-specific Preventative Maintenance (PM) checklists, performing... see more
MSP CAT Repair Option Cat® parts are built tough to provide maximum durability and extended life—and many are designed for multiple lives. By properly maintaining lower-level parts, you can help prevent more severe and expensive damage ... see more
Field Service All our field service technicians are fully equipped with special purpose Caterpillar tools, computerized diagnostic equipment and high efficiency CAT mobile apps that facilitate faster ... see more
Customer Value Agreement Customer Value Agreements (CVAs) help keep your Cat machine and generator easy to own and ready to work. Any CVA starts with Hassle-Free Maintenance, featuring Genuine Cat Parts, delivered right on schedule, right... see more
Workshop Service Our shop has the ability to service your CAT engine, transmission and hydraulic components. Technicians are best in the industry and always upgraded by regular training and updates. see more